Privacy

Privacy policy v1.0 (February 4th 2025)
This Policy applies as between you, the User of this Web Site and 2school.com the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the website and any Services or Systems therein.

Definitions

In this Privacy Policy, the following definitions apply:

"Account" – The personal information, payment details, and credentials used by Users to access materials and services on 2school.com.
"Content" – Any text, images, videos, software, and other forms of information displayed or stored on the Website.
"Cookie" – A small text file placed on your computer by 2school.com when visiting certain pages, enabling us to track visitor behavior and preferences.
"Data" – Any information submitted to the Website, including personal details, account information, and tracking data.
"Service" – Any online facilities, tools, or functionalities provided by 2school.com.
"System" – Any communication infrastructure provided by 2school.com, including emails, message boards, and live chat.
"User" – Any third party accessing the Website, excluding employees of 2school.com using the site in the course of employment.
"Website" – The 2school.com website and any of its subdomains.

2school.com is a platform operated by FH Education BV, with its registered office at Spaanse Burchtlaan 49, 00.01, 3000 Leuven, Belgium and company number BE1013.817.175 (hereinafter referred to as “2school.com,” “we,” “our,” or “us”). FH Education BV is the legal entity responsible for the processing of personal data collected through 2school.com.

2school.com will process your personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation 2016/679 (hereinafter: “GDPR”) and the Act of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

2school.com values the protection of your privacy. With this Privacy Policy (hereinafter: “Privacy Policy”), 2school.com aims to inform you as clearly as possible about what personal data it processes, for what purpose, how long the personal data is retained, how it is secured, and how you can exercise your rights concerning your personal data.

Please read this Privacy Policy carefully so that you are aware of how 2school.com processes your personal data. If you have any questions regarding this Privacy Policy, you can contact us using the contact details provided at the end of this Privacy Policy.

Third-Party Data Processing

We work with trusted third-party service providers who process personal data on our behalf. These providers include, but are not limited to, payment processors, email marketing services, cloud storage providers, and analytics platforms. These third parties only process data in accordance with our instructions and in compliance with GDPR. We ensure that these service providers have signed Data Processing Agreements (DPAs) to guarantee an adequate level of data protection. Below are some of the third-party services we use:

Payment Processing: [Stripe/PayPal] – Processes payments securely.
Email Marketing: ActiveCampaign – Manages newsletter subscriptions and email communications.
Analytics & Tracking: Google Analytics – Tracks user behavior on our website for improvements.
Hosting & Cloud Services: LearnWorlds – Provides the e-learning platform for our courses.

The term “personal data” refers to any information that can be used to directly or indirectly identify a natural person, such as a name, identification number, place, and date of birth, etc.

The term “processing” covers any operation performed on personal data, including collection, recording, organization, storage, updating, modification, retrieval, consultation, use, dissemination, or making available in any way, archiving, deletion, and destruction.

We process personal data for various purposes, ensuring that only the data necessary to achieve the intended purpose is processed.

We process your personal data for the following specific purposes:

Types of data we collect:

First name and last name
Date of birth

Job title and profession
Contact information such as email addresses and telephone numbers
Demographic data such as postal code, preferences, and interests
Payment information (e.g., credit/debit card details)
IP address (automatically collected)
Web browser type and version (automatically collected)
Operating system (automatically collected)
Website activity, including referral source, visited pages, and exit URLs (automatically collected)
Cookie information (see Article 6: Cookie Policy)
Test scores and course interaction metrics to offer a personalized learning environment

Creating a personal account on the website:To create a personal account on our website (link) (hereinafter: “Website”) for the purpose of providing training, including courses, e-learning modules, and webinars, we process the following personal data based on your free, specific, informed, and unambiguous consent:

First name;
Last name;
Email address;
Password;
Username.

You may withdraw your consent at any time, free of charge, without needing to provide a reason.

Purchase of e-learning modules or webinars:

To process your order as part of fulfilling our contract, we process the following personal data:

First name;
Last name;
Company name (optional);
VAT number (optional);
Address;
Phone number (optional);
Email address;
Username;
Password.

Direct marketing:

We may process the following personal data to inform you about (new) services, promotions, and offers from 2school.com via our newsletter. This processing is based on your explicit consent, unless you are an existing customer, in which case it is based on our legitimate interest.

First and last name;
Gender;
Date of birth;
Email address.

Testimonial:

We may process the following personal data if you provide explicit consent to produce a testimonial for marketing and promotional purposes:

First and last name;
Address;
Image and/or video material in which you are recognizable;
Other personal data actively provided in the testimonial.

If you no longer wish for this personal data to be processed based on your consent, you have the right to withdraw your consent at any time, free of charge, and without providing a reason.

Maintaining and improving the Website:

To maintain and improve our Website and to compile anonymous statistics from which the identity of specific individuals or companies cannot be derived, we process the following personal data based on 2school.com’s legitimate interest for necessary cookies or your explicit, prior consent for all other cookies during your first visit to our website:

IP address;
Browsing behavior;
Origin.

More information on how we use cookies can be found in Article 6.

Compliance with our legal obligations:

We may be required to collect and/or disclose certain personal data about you to government authorities under legal obligations. In the context of a police or judicial investigation, we may be required to confidentially share certain data with relevant authorities. Additionally, we are required to retain certain data for anti-money laundering and accounting purposes.

Name, first name, national registry number;
Account number.

The legal basis for each processing activity is specified alongside the respective processing activity.

2school.com will not retain your personal data longer than legally permitted and necessary for the purposes stated in this Privacy Policy.

For personal data processed by or on behalf of us, the following retention policy applies:

Personal account: Personal data is anonymized within a reasonable period after inactivity or immediately upon withdrawal of consent, and no later than two years after the last activity, unless required for legal or contractual purposes.
E-learning module purchase: Retained for the duration of the agreement and up to five years after the purchase.
Direct marketing: Personal data used for direct marketing is retained until you withdraw consent (for consent-based marketing) or for up to two years after your last interaction (for legitimate interest-based marketing), unless a longer retention period is legally required.
Testimonial: Retained as long as relevant for marketing purposes, and in any case, until consent is withdrawn.
Website maintenance and improvement: See cookie policy.
Compliance with legal obligations: Retention according to the legally prescribed term.

After the expiration of the above terms, 2school.com will anonymize or delete your personal data.

Changes in Business Ownership and Control

In the event that 2school.com undergoes a business transition, such as a merger, acquisition, or sale of assets, user data may be transferred to the new entity. We will notify affected users in advance of any such transfer and provide the opportunity to opt-out or request deletion of their personal data if they do not wish to continue using our services under the new ownership.

For international transfers of personal data, we ensure that your data is protected in accordance with European data protection standards. If 2school.com transfers personal data outside the European Economic Area (EEA), we will implement appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission or other legally recognized mechanisms, to ensure an adequate level of protection.

2school.com uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us analyze website traffic, improve site functionality, and personalize content. We use the following types of cookies:

Necessary Cookies – Essential for website operation (e.g., login sessions, security).
Analytical Cookies – Help us track and analyze user behavior for site improvements.
Marketing Cookies – Used for personalized ads and retargeting across platforms.

Upon your first visit to 2school.com, you will be asked to accept or decline non-essential cookies through a cookie banner. You may also modify your preferences at any time through our Cookie Settings page. More details on specific cookies we use, including retention periods, can be found in our Cookie Policy [link].

User Control Over Data Sharing

Users have the right to control how their personal data is used. Specifically, you can:

Opt-out of direct marketing – You may withdraw consent for receiving marketing emails at any time through the unsubscribe link in our emails.
Restrict third-party data sharing – You may request that we do not share your personal data with third-party service providers, except where legally required.
Adjust your cookie settings – You can manage your cookie preferences via our Cookie Settings page.

As a data subject, you have the following rights under the GDPR:

Right of Access: You can request a copy of your personal data that we process.
Right to Rectification: You can ask us to correct or complete your personal data if it is incorrect or incomplete.
Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data under certain circumstances.
Right to Restriction of Processing: You can request to temporarily limit the processing of your data in certain cases.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used format and have it transferred to another controller where technically feasible.
Right to Object: You can object to the processing of your personal data for reasons related to your particular situation, including direct marketing.
Right to Withdraw Consent: If processing is based on consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.
Right to Lodge a Complaint: If you believe your data protection rights are violated, you have the right to lodge a complaint with the Belgian Data Protection Authority (GBA) at contact@apd-gba.be or via Drukpersstraat 35, 1000 Brussels, Belgium or through tel: +32 (0)2 274 48 00.

Privacy policy

1. General

2. Processing of Personal Data

3. Retention Policy

4. Security of Your Personal Data

5. (International) Transfer of Personal Data

6. Cookie Policy

7. Your Rights

8. Contact Details

9. Changes to Our Privacy Policy